Shop Assistant - Shepperton
  • Hours 14 hours per week PT (35 hours FTE)
  • Salary £6,486.48 PT (£16,216.20 per annum FTE)
  • Closing date Friday, 24 September 2021
  • Location
  • Contact
    Name: Sue Shewry, Area Manager
    Telephone: 01372 841116
    Contact address:
    QEF Retail Trading
    Leatherhead Court
    Woodlands Road
    KT22 0BN


QEF Retail Trading has a network of retail shops throughout Surrey and Middlesex that sell a wide range of donated goods (clothing, bric-a-brac, toys & games) all at bargain prices.  

Job Purpose

Assisting the Manager to maintaining high standards of shop presentation, actively helping to recruit volunteers and encouraging the general public to donate stock. Being part of a team achieving the sales target. Covering the manager’s day off.

About the role

  • To work closely with the shop manager, undertaking specific duties as requested and deputising in his/her absence
  • To ensure the shop operates effectively and achieve its maximum trading potential
  • To maintain a high standard of presentation in the shop, ensuring that regular rotation of stock is carried out in line with current company procedures

About you

  • You are passionate about your area of work
  • Our Values and Behaviours inspire you
  • Excellent communication skills
  • Ability to work alone or as part of a team.
  • Previous experience of charity shop retail is desirable.

About the team

The shops are each run by a shop manager and supported by area managers and a great team of volunteers. In some locations a paid assistant is employed to deputise in the manager’s absence.

Being part of QEF means

  • Actively participating in learning, development and feedback opportunities
  • Promoting QEF’s Equal Opportunities policy
  • Being an active team player
  • Being an ambassador of QEF’s Values and Behaviours


Being part of QEF means that you will be valued as a key member of a charity that is passionate about its work.  You’ll gain a sense of professional satisfaction from knowing that every day you have worked as a team to improve someone else's life. Whether you work in one of our client-facing services, or at the head office, you’ll never be far away from the inspiring journey of our service users.  In addition, you’ll receive:

  • 25 days annual leave plus bank holidays (pro-rata)
  • Pension and Life Assurance
  • Westfield Healthcare Cash back scheme and shopping discounts
  • Range of training opportunities provided to ensure career development

Further Information

  • Click here for a copy of the Job Description and Person Specification
  • If you would like to have an informal discussion before applying for this role, please contact Sue Shewry, Area Manager 01372 841 116 /
  • Location: This role is a shop-based and we have social distancing measures in place to ensure that we work in accordance with latest Government guidelines and restrictions

How to Apply

  • If you are interested in becoming part of team QEF please APPLY NOW by emailing a covering letter, together with either your CV or a completed QEF Application Form to Sue Shewry, Area Manager 01372 841 116 /
  • To download a copy of the QEF Application Form please visit the 'How to Apply' section of this website
  • Apply early! This opportunity may be closed early if we receive a sufficient number of applications

Disability Confident Employer

  • QEF is proud to be an equal opportunities employer
  • We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job
  • Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage