These courses are aimed at developing your practical knowledge of the cabin and airport environments so that you can support your clients with a disability or complex health need achieve a comfortable flight.

Navigating the Airport: Helping passengers with physical & hidden disabilities access air travel

On this course we take you on an expert guided tour through a UK airport to increase your knowledge & confidence of the support available to achieve a smooth navigation of this environment. With support from UK airports and airlines join us to:

  • Experience an operational tour of UK airports, both landside & airside
  • See for yourself the services available for disabled passengers
  • Improve your knowledge to advise your client  
  • Increase your confidence of the whole journey by air
  • Please note you will require a valid passport

“It was so informative, thoroughly researched and the speakers and presenters were very knowledgeable.”   “I already had quite a good knowledge but now it has all been re-enforced, having been able to walk the trail myself.”

Download the course overview (link to PDF)

London Heathrow Airport:  May and October 2019, dates TBC
Manchester Airport: 23 January 2020 TBC
Birmingham Airport: Please contact us
More dates will be announced early in 2019

Being in the Aircraft Cabin; helping passengers with physical & hidden disabilities access air travel

Guided by Cabin Crew expertise and using our ‘Tryb4ufly’ aircraft cabin we explain the practical considerations of being in a fuselage for people with a disability or complex health need. We explore boarding, seating, taxiing & taking off, managing continence, medication & oxygen, landing and exiting the aircraft. Join us as we explain:

  • Aircraft cabin types & how they can impact the journey
  • The seating locations in the cabin for disabled passengers
  • Planning and research to increase your confidence pre-flight
  • Essential cabin safety factors that can influence your client’s flight
  • The use of oxygen, ventilators and medical equipment

“Extremely informative, the breadth of knowledge I accumulated was brilliant”  “It provides a pathway for people with a disability to travel by air”

Download the course overview (link to PDF)

Surrey, QEF Mobility Centre: 19  March 2019, 11 July 2010
Leeds, William Merritt Disabled Living Centre, 12 November 2019

Cost per course: £95 + VAT (Please note that from April 2019 the course will be a full day, CPD accredited and £145 + VAT)
Contact us for more information on accessibleaviation@qef.org.uk