Rebuilding lives and creating brighter futures

QEF is a national disability charity committed to providing life-transforming services that enable people with disabilities to increase their independence and achieve their goals in life.

QEF has provided expert neuro rehabilitation for almost 30 years and helps people regain their quality of life following an acquired brain injury, stroke, incomplete spinal injury or neurological illness. Based just outside Leatherhead, Surrey our new Care and Rehabilitation Centre  has capacity for up to 48 residential clients.  Our expert multi-disciplinary team of specialist therapists, nurses and support workers provide each person with a personalised neuro rehabilitation plan and 24 hour nursing care. 

We work closely with the NHS, personal injury case managers and local authorities, providing neuro rehabilitation for adults with physical, cognitive and/or communication disabilities which may also include mild to moderate behavioural problems. 

We work closely with families and everyone involved with an individual's long term rehabilitation, helping them with the transition out of our service, whether that be home or on to supported living.

Our outpatient services offer therapy and local home visits for people with neurological disabilities. We have a diverse range of one-to-one support programmes, tailored to help improve cognitive, communication, physical, social and functional abilities

"We are hugely grateful to the staff at QEF for the progress they helped our daughter to achieve following her stroke. The unending patience and kindness shown by all staff was amazing and contributed greatly to the start of her recovery. Our heartfelt thanks to everyone involved in the process – physiotherapists, OT’s, medical staff, all the carers and the office staff. We felt very supported and it was always the case that nothing was too much trouble and everyone was so very kind to us, which was such a help at such a dreadful time for us and indeed the whole family. "
Family feedback, July 2021

Client Enquiry Form - contact us for more information on how we can support you

Life-changing support from a multi-disciplinary team

Our specialist services are delivered by a highly experienced multi-disciplinary team of healthcare professionals, including :
- a consultant in rehabilitation medicine,
- GP
- specialist nurses
- support workers
- physiotherapists,
- speech and language therapists,
- occupational therapists and
- clinical psychologists

We also offer art and recreational activities, adding extra value and quality to our clients’ rehabilitation. 

Frequently asked questions 

Download our Frequently Asked Questions leaflet to find out more about what to expect as a client at the CRC, what you need to bring with you, what food is provided etc.
Please note QEF follows the latest Government guidance for care homes in relation to COVID-9 safety protocols and Government guidance has changed since this leaflet was produced. 
 

Distinct client pathways

QEF's Care and Rehabilitation Centre provides 5 distinct client pathways:
- Long term care for complex neurological illness, for people needing nursing care for long term complex needs
- Intense neuro rehabilitation after a stroke or acquired brain injury.  Clients come directly from hospital to begin their rehabilitation straight away, as well as community and private referrals.
- Intense neuro rehabilitation following surgery, Guillain-Barre Syndrome or incomplete spinal injury
- Slow stream neuro rehabilitation following an acquired brain injury to rebuild key life skills
- Respite  / long term neurological support for conditions such as Duchenne Muscular dystrophy

Working with the NHS 

We work in partnership with NHS acute and primary care trusts to facilitate neuro rehabilitation and nursing care, in a specialist integrated centre just outside Leatherhead, Surrey. We currently work with NHS Hampshire, NHS SW London, NHS Surrey Heartlands, NHS East and West Sussex, Ealing CCG, Lambeth CCG and Newham CCG. Clients have access to our unique concentration of specialist therapies and nursing care as part of their rehabilitation journey. Working with the Early Supported Discharge, Community and Re-enablement teams as required, we then facilitate clients' discharge home or to another suitable destination to continue their rehabilitation.  

"QEF has exemplified how organisations have stepped up throughout the (pandemic) period, providing care and rehabilitation to patients who’ve suffered strokes or seizures or other brain injuries." Professor Stephen Powis, National Medical Director, NHS England, March 2021

"I commend you for paying attention not just to their physical needs in their underlying condition, but the fact that you have been able to keep them safe and secure, and that only comes with the greatest of attention and personal endeavour and thank you very much for it."
Dr. Yvonne Doyle, Medical Director and Director for Health protection, Public Health England, March 2021

Facilities

The Care and Rehabilitation Centre is a spacious, well equipped building that has been specifically designed and built to meet the needs of QEF's clients.  Rooms are modern and bright with a comfortable homely environment, there are extensive therapy facilities with a large spacious gym and several adaptable therapy rooms. Clients each have their own en-suite bedroom with tracking hoist, some with additional kitchenettes and each room is supported by innovative assistive technology and a nurse call system.  Download the Care and Rehabilitation Centre leaflet

What our clients say:

Watch Richard talk about how 'QEF gave him back his life' after an acquired brain injury from falling down the stairs.

Read Michael's story about recovering from the neurological impact of COVID-19 

Read Gerry's story about how expert physiotherapy at QEF got him going again after spinal surgery

Paul’s story: 

Before his stroke, Paul was a detective with a keen interest in photography.  The rehab he’s received at QEF has helped him to walk independently using a stick, and his speech is continually improving. His love of photography has also boosted his recovery – the physio and art therapists have had him crouching and twisting to get the right angle for a shot.

The staff have such a ‘can-do’, encouraging attitude and are always cheerful and smiling. They’ve given me the confidence to do things like take the bus on my own, and I can see big improvements in my speech, language and walking.”

Frankie’s story   

Frankie is a lively 21 year old woman who contracted Guillain-Barré Syndrome in September 2016. This left her with limited active control in all four limbs and unable to sit unsupported. Her therapy programme has included specialist nursing, physio, occupational therapy, art and psychology. She can now use her hands and arms again, and is relearning to walk. She has moved into a flat, and gone back to college. 

I see QEF as my home from home. It’s a calm, friendly atmosphere, and the staff give you the time to go at your own pace – they’re very patient and have supported me all the way.” 

Contact

Email us at neurorehab@qef.org.uk or call 01372 841 111

(Images of the Care and Rehabilitation Centre are copyright Gareth Gardner)