Rebuilding lives and creating brighter futures
QEF's Care and Rehabilitation Centre helps people regain their quality of life following an acquired brain injury, stroke, incomplete spinal injury or neurological illness. Based just outside Leatherhead, Surrey our Care and Rehabilitation Centre has capacity for up to 48 residential clients. Expert multi-disciplinary teams of specialist therapists, nurses and support workers provide each person with a personalised neuro rehabilitation plan and 24 hour nursing care.
We work closely with the NHS, personal injury case managers and local authorities, providing neuro rehabilitation for adults with physical, cognitive and/or communication disabilities which may also include mild to moderate behavioural problems.
We work closely with families and everyone involved with an individual's long term rehabilitation, helping them with the transition out of our service, whether that be home or on to supported living.
Our outpatient services offer therapy and local home visits for people with neurological disabilities. We have a diverse range of one-to-one support programmes, tailored to help improve cognitive, communication, physical, social and functional abilities
"We are hugely grateful to the staff at QEF for the progress they helped our daughter to achieve following her stroke. The unending patience and kindness shown by all staff was amazing and contributed greatly to the start of her recovery. Our heartfelt thanks to everyone involved in the process – physiotherapists, OT’s, medical staff, all the carers and the office staff. We felt very supported and it was always the case that nothing was too much trouble and everyone was so very kind to us, which was such a help at such a dreadful time for us and indeed the whole family. "
Family feedback, July 2021
Client Enquiry Form - contact us for more information on how we can support you
Life-changing support from a multi-disciplinary team
Our specialist services are delivered by a highly experienced multi-disciplinary team of healthcare professionals, including :
- a consultant in rehabilitation medicine,
- specialist nurses
- support workers
- speech and language therapists,
- occupational therapists and
- clinical psychologists
We also offer art and recreational activities, adding extra value and quality to our clients’ rehabilitation.
Frequently asked questions
Download our Frequently Asked Questions leaflet to find out more about what to expect as a client at the CRC, what you need to bring with you, what food is provided etc. QEF follows the latest Government guidance for care homes in relation to COVID-9 safety protocols.
Download our latest brochure which highlights the services we provide at the Care and Rehabilitation Centre and the facilities we have available.
Distinct client pathways
QEF's Care and Rehabilitation Centre provides 4 distinct client pathways:
Working with the NHS
We work in partnership with NHS acute and primary care trusts to facilitate neuro rehabilitation and nursing care, in a specialist integrated centre just outside Leatherhead, Surrey. We currently work with NHS Hampshire, NHS SW London, NHS Surrey Heartlands, NHS East and West Sussex, Ealing CCG, Lambeth CCG and Newham CCG.
Clients have access to our unique concentration of specialist therapies and nursing care as part of their rehabilitation journey. Working with the Early Supported Discharge, Community and Re-enablement teams as required, we then facilitate clients' discharge home or to another suitable destination to continue their rehabilitation.
"QEF has exemplified how organisations have stepped up throughout the (pandemic) period, providing care and rehabilitation to patients who’ve suffered strokes or seizures or other brain injuries." Professor Stephen Powis, National Medical Director, NHS England, March 2021
"I commend you for paying attention not just to their physical needs in their underlying condition, but the fact that you have been able to keep them safe and secure, and that only comes with the greatest of attention and personal endeavour and thank you very much for it."
Dr. Yvonne Doyle, Medical Director and Director for Health protection, Public Health England, March 2021
The Care and Rehabilitation Centre is a spacious, well equipped building that has been specifically designed and built to meet the needs of QEF's clients. Rooms are modern and bright with a comfortable homely environment, there are extensive therapy facilities with a large spacious gym and several adaptable therapy rooms. Clients each have their own en-suite bedroom with tracking hoist, some with additional kitchenettes and each room is supported by innovative assistive technology and a nurse call system.
Award Winning Accessible Technology
The use of assistive technology in every bedroom is a unique aspect of the Care and Rehabilitation Centre. Clients have much greater control over their personal environment, enabling them to control the room temperature, lighting, blinds and TV in their room without additional assistance, creating a sense of self-determination and influence over everyday activities. Five connected smart devices have been installed in each bedroom, which can be controlled in different ways; either with standard voice commands, pre-programmed accessible switches or programmable text to talk commands depending on each persons abilities.
Developed with technology solutions provider Imperium Building Solutions Ltd, this innovative use of technology has recently won two international CEDIA awards for Best 'Multi Dwelling Unit Design’ and the overall award for ‘Life Lived Best at Home’ which reflects the project that gives the best experience for a client.
Judges for the Life Lived Better at Home award said: “This entry is outstanding for its sensitive and pragmatic response to the brief and for the way the technology meets the changing needs of the users. And all this achieved on an extraordinarily tight budget. I hope there will be many more projects like this in the future!”
What our clients say:
Watch Richard talk about how 'QEF gave him back his life' after an acquired brain injury from falling down the stairs.
Read James' story about recovering from a life threatening experience of Covid, a stroke and long covid
Read Gerry's story about how expert physiotherapy at QEF got him going again after spinal surgery
Read Mary's story about learning to walk again after a stroke and the support she received with previous mental health challenges
Frankie is a lively 21 year old woman who contracted Guillain-Barré Syndrome. This left her with limited active control in all four limbs and unable to sit unsupported. Her therapy programme has included specialist nursing, physio, occupational therapy, art and psychology. She can now use her hands and arms again, and is relearning to walk. She has moved into a flat, and gone back to college.
“I see QEF as my home from home. It’s a calm, friendly atmosphere, and the staff give you the time to go at your own pace – they’re very patient and have supported me all the way.”
Email us at email@example.com or call 01372 841 111
(Images of the Care and Rehabilitation Centre are copyright Gareth Gardner)