Rebuilding lives and creating brighter futures

QEF's Care and Rehabilitation Centre helps people regain their quality of life following an acquired brain injury, stroke, incomplete spinal injury or neurological illness. Expert multi-disciplinary teams provide each person with a personalised neuro rehabilitation and care plan. 

We provide neuro rehabilitation for adults with physical, cognitive and/or communication disabilities which may also include mild to moderate behavioural problems and work closely with the NHS, case managers and local authorities. 

We work closely with families and everyone involved with an individual's long term rehabilitation, helping them with the transition out of our service, whether that be home or on to supported living.

Our outpatient services offer therapy and local home visits for people with neurological disabilities. We have a diverse range of one-to-one support programmes, tailored to help improve cognitive, communication, physical, social and functional abilities.

Client Enquiry Form - contact us for more information on how we can support you

Quick Links: 

Our multi-disciplinary team
* Admission Criteria - who we support
Client pathways - how we support people
Working with the NHS
Facilities at the Care and Rehabilitation Centre 
Award winning accessible technology
Client feedback
Contact us and enquiry form
 

Life-changing support from a multi-disciplinary team

Our specialist services are delivered by a highly experienced multi-disciplinary team of healthcare professionals, including :
- a consultant in rehabilitation medicine,
- GP
- specialist nurses
- support workers
- physiotherapists,
- speech and language therapists,
- occupational therapists and
- clinical psychologists

We also offer art and recreational activities, adding extra value and quality to our clients’ rehabilitation. Find out more

Admission Criteria and Client Journey

We accept clients with agreed funding who meet the following criteria:
- Men and women with an acquired brain injury, neurological illness, stroke or incomplete spinal injury 
- Aged from 18+
- Medically stable
- Have the potential to benefit from and the ability to participate in rehabilitation programmes

See our client journey for more information

Frequently asked questions 

Download our Frequently Asked Questions leaflet to find out more about what to expect as a client at the CRC, what you need to bring with you, what food is provided etc.
QEF follows the latest Government guidance for care homes in relation to COVID-19 safety protocols. 
Our brochure highlights the services we provide and the facilities available. 
 

Distinct client pathways

QEF's Care and Rehabilitation Centre provides 4 distinct client pathways:

Working with the NHS 

We work in partnership with NHS acute and primary care trusts to facilitate neuro rehabilitation and nursing care, in a specialist integrated centre just outside Leatherhead, Surrey. We currently work with NHS Hampshire, NHS SW London, NHS Surrey Heartlands, NHS East and West Sussex, Ealing CCG, Lambeth CCG and Newham CCG.
Clients have access to our unique concentration of specialist therapies and nursing care as part of their rehabilitation journey. Working with the Early Supported Discharge, Community and Re-enablement teams as required, we then facilitate clients' discharge home or to another suitable destination to continue their rehabilitation.  

"QEF has exemplified how organisations have stepped up throughout the (pandemic) period, providing care and rehabilitation to patients who’ve suffered strokes or seizures or other brain injuries." Professor Stephen Powis, National Medical Director, NHS England, March 2021

"I commend you for paying attention not just to their physical needs in their underlying condition, but the fact that you have been able to keep them safe and secure, and that only comes with the greatest of attention and personal endeavour and thank you very much for it."
Dr. Yvonne Doyle, Medical Director and Director for Health protection, Public Health England, March 2021

Facilities

The Care and Rehabilitation Centre is a spacious, well equipped building that has been specifically designed and built to meet the needs of QEF's clients.  Rooms are modern and bright with a comfortable homely environment, there are extensive therapy facilities with a large spacious gym and several adaptable therapy rooms. Clients each have their own en-suite bedroom with tracking hoist, some with additional kitchenettes and each room is supported by innovative assistive technology and a nurse call system.  

Award Winning Accessible Technology

The use of assistive technology in every bedroom is a unique aspect of the Care and Rehabilitation Centre. Clients have greater control over their personal environment, enabling them to control the room temperature, lighting, blinds and TV in their room without additional assistance, creating a sense of self-determination and influence over everyday activities. Five connected smart devices have been installed in each bedroom, which can be controlled in different ways; either with standard voice commands, pre-programmed accessible switches or programmable text to talk commands depending on each persons abilities.

Developed with technology solutions provider Imperium Building Solutions Ltd, this innovative use of technology won two international CEDIA awards for Best 'Multi Dwelling Unit Design’ and the overall award for ‘Life Lived Best at Home’ which reflects the project that gives the best experience for a client.

Judges said: “This entry is outstanding for its sensitive and pragmatic response to the brief and for the way the technology meets the changing needs of the users. And all this achieved on an extraordinarily tight budget. I hope there will be many more projects like this in the future!”

 

What our clients say:

"We are hugely grateful to the staff at QEF for the progress they helped our daughter to achieve following her stroke. The unending patience and kindness shown by all staff was amazing and contributed greatly to the start of her recovery. Our heartfelt thanks to everyone involved in the process – physiotherapists, OT’s, medical staff, all the carers and the office staff. We felt very supported and it was always the case that nothing was too much trouble and everyone was so very kind to us, which was such a help at such a dreadful time for us and indeed the whole family. "
Family feedback, July 2021

Watch Richard talk about how 'QEF gave him back his life' after an acquired brain injury from falling down the stairs.

Read James' story about recovering from a life threatening experience of Covid, a stroke and long covid

Read Gerry's story about how expert physiotherapy at QEF got him going again after spinal surgery

Read Mary's story about learning to walk again after a stroke and the support she received with previous mental health challenges 

Contact

Complete our Client Enquiry Form for more information on how we can support you

Email us at neurorehab@qef.org.uk or call 01372 841 111

(Images of the Care and Rehabilitation Centre are copyright Gareth Gardner)