Certified Disability Equality Training for aviation staff
QEF has teamed up with recognised equality trainers to develop a Disability Equality Training Course specifically aimed at the global aviation industry. This unique course aims to ensure that as the sector rebuilds post COVID-19, equality for Disabled people is at the heart of the industry. Disabled people and those living with a long term health condition make up the world’s largest minority group, and their return to flying will be essential to airline and airports planning recovery.
To develop this course, QEF's Accessible Aviation team led by Graham Race MBE, has partnered with Mary Doyle; accessible aviation consultant, executive coach, Modern Classroom Certified Trainer (MCCT®) and one of Britain’s most influential Disabled people on the Disability Power 100 list in 2018 and 2020.
This one day, interactive course is aimed at the global aviation sector, for staff who are required to understand disability equality to improve the passenger experience, comply with aviation regulatory requirements and ensure they are providing inclusive service at every stage of the journey. Online and instructor led, this course encourages attendees, wherever they are based, to fully participate. It makes good use of exploratory discussions, videos, chat, online polls and recent news events, including COVID-19. The aim is to increase understanding of Disabled people, their rights, compliance with accessible aviation laws and solutions to remove and prevent barriers to equality.
This course builds on QEF’s expertise in supporting thousands of disabled people to feel confident about air travel. It has been designed and delivered by people with lived experience of disability, with insight and experience of the issues people face, as well as a thorough understanding of the specific challenges faced by the sector. Working together, QEF aims to build disability allies in aviation.
"It provides such a balance of disability equality and awareness for the aviation environment, which is also designed and delivered by specialists in accessibility and aviation - it’s fantastic." Geraldine Lundy, MBE. Director - Accessible Travel Consultancy Ltd