Privacy Policy

At QEF we understand the trust you have shown by sharing your personal data with the charity.

Queen Elizabeth’s Foundation for Disabled People (QEF) respects your privacy and is committed to protecting it –both on and off-line.

Developing a better understanding of our supporters through their personal data allows us to make more appropriate requests for support. It ensures that the communications we have with you are targeted and timely, which in turn allows us to use our resources in the most cost-effective way. Ultimately, this helps us to better reach our goal of supporting disabled people to live life to the full. 

Our Privacy Policy covers all of the personal data we collect via our website, donation forms, fundraising responses, competition entries, emails and telephone calls.

Please note that by continuing to use our website you are agreeing to the terms of this Privacy Policy.

How do we use your information?

QEF may use your information in the following ways:

  • To mail, call or email you with information related to the website, products or services.
  • To contact you in the event of a necessary communication exchange requested by you or initiated by QEF (for example, to confirm or check any details asked for).
  • To invite you to our events or communicate our campaigns, membership, fundraising and other activities.
  • To further our charitable aims.
  • To use in aggregate form, that is not personally identifiable, for analysis to help us improve our services and products.

How do we collect information?

We may collect information about you whenever you communicate with us: when you contact QEF about our services, register as a supporter, register for an event, send or receive information, engage with our social media or make a donation to us.

How do we store information?

We collect and securely store personal information that you provide (whether electronically, face to face, verbally, by mail) in order to continue our efforts to fundraise by, but not limited to: direct marketing (post, telephone, email or text message); fundraising events; marketing of our services; market research and administration of gifts, payments, staff, service users and volunteers.

We may carry out analysis of the information you give so we can contact you in the most appropriate way and with the most relevant information. 

Your right to know what information we have about you, to make changes to the details or to withdraw your consent

You may edit or delete your details at any time. You have the right to withdraw your consent at any time. If you do not want to be contacted about our services, products, events and important appeals, or prefer us not to process your data in certain ways, please email us on or call 01372 841132.

QEF’s cookie policy

QEF uses cookies (a small piece of information sent from our website to your computer, phone or tablet and stored on your hard drive to help us to identify you quickly when you next visit). Cookies mean that a website will remember you. A cookie allows QEF to personalise the website to your requirements and avoid lengthy registration and to ensure that the website is as user-friendly as possible.

Further information

If you have any comments or questions about our Privacy Policy please call us on 01372 841132 or email us at with your name, address, postcode and details of your request.

Every effort has been made to ensure the accuracy of information presented. However, no warranty or guarantee is made, expressed or implied, concerning the content or accuracy of the information stored and maintained within this information service. The information is presented ‘as is’.

We may change our Privacy Policy from time to time, so please check back periodically.

If you would like to read our full Privacy Policy please click here.

This policy was last updated in March 2017.