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Information for health professionals

Important details for referrers and funders
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Expert neuro rehabilitation and complex care for people with acquired brain injuries or long-term neurological conditions

QEF provides expert neuro rehabilitation following an acquired neurological injury and complex neurological care for people living with long term neurological conditions. We provide each person with person-centred therapy and 24 hour nursing care.

The multi-disciplinary teams at our Care and Rehabilitation Centre support people to regain core skills following an acquired brain injury, stroke, incomplete spinal injury or neurological illness.  We also provide complex care for people living with long term neurological conditions, which aims to optimise potential, manage a persons disability and prevent secondary complications.

Based just outside Leatherhead, Surrey the Care and Rehabilitation Centre is a specialist Level 2B Community Neuro Rehabilitation Centre with capacity for up to 48 resident clients.   Our services are also available on a day and outpatient basis.

We work closely with the NHS, personal injury solicitors and case managers, providing neuro rehabilitation for adults with physical, cognitive and/or communication disabilities which may also include mild to moderate behavioural problems. We work closely with families and everyone involved with an individual’s long-term rehabilitation, helping them with the transition out of our service.

Watch our interactive virtual tour and meet the team at our Care and Rehabilitation Centre.

Virtual Tour

Direct Client Pathways

QEF’s Care and Rehabilitation Centre provides 4 distinct client pathways:

CRC pathways Lines Sept 23

A client’s experience of our service will vary slightly depending on which pathway they are on. Length of stay is determined by the funding authority and agreed multi-disciplinary outcome goals:
– Client journey for Neuro Rehabilitation
– Client journey for General Rehabilitation
– Client journey for Complex Neurological Care

Outside view of the Care and Rehabilitation Centre with a blue sky and shadows across the grass

Admission Criteria

We assess each person’s requirements prior to admission and put together client-centred care and rehabilitation plans.

We accept clients with agreed funding who meet the following criteria:
– Males and females with Acquired Brain Injury, neurological illness, stroke or incomplete spinal injury
– Aged from 18+
– Medically stable
– Have the potential to benefit from and the ability to participate in rehabilitation programmes

We currently have availability. Please contact us at neurorehab@qef.org.uk or call us on 01372 841 111 to discuss how we can support your clients

Working with the NHS 

We work in partnership with NHS acute and primary care trusts across the South of England. Working with the Early Supported Discharge, Community and Reablement teams as required, we then facilitate a client’s discharge home or to another suitable destination to continue their rehabilitation.

East Surrey Place has been working in collaboration with QEF for a number of years in supporting our local residents in their rehabilitation and recovery journey following a stroke. Over the years, our partnership is built on mutual desire to support continuity of rehabilitation from East Surrey hospital and ongoing care by our Early Support Discharge team in the Community. This partnership has been further strengthened by QEF offering us some extra rehabilitation beds for patients leaving hospital.”
Aktar Deelawar, Head of IUC & System Resilience Manager, NHS Surrey Heartlands

QEF has exemplified how organisations have stepped up throughout the (pandemic) period, providing care and rehabilitation to patients who’ve suffered strokes or seizures or other brain injuries.” Professor Stephen Powis, National Medical Director, NHS England

I commend you for paying attention not just to their physical needs in their underlying condition, but the fact that you have been able to keep them safe and secure, and that only comes with the greatest of attention and personal endeavour and thank you very much for it.
Dr. Yvonne Doyle, Medical Director and Director for Health protection, Public Health England

qef healthcare professionals

Our multi-disciplinary team

Our specialist services are delivered by a multi-disciplinary team of healthcare professionals, including a consultant in rehabilitation medicine, GP, specialist therapists, nurses and care staff.

Our Therapy Team provide expert support to encourage participation and exploration of new interests:

  • Physiotherapists use specific handling techniques and a range of specialist equipment to improve posture, flexibility, muscle strength, coordination, functional ability and mobility.
  • Speech and Language therapists aim to improve speech, language, communication and any eating or swallowing problems that may have arisen as a result of brain injury.
  • Occupational therapists use a combination of rehabilitation techniques to assess and support our clients in completing everyday living tasks such as personal care, mobility, domestic activities, and household management.
  • Clinical Psychologists support individuals, couples and families in coping with the impact of acquired disabilities such as stroke or brain injury.

 

Nursing and Care Teams: Led by our Senior Nurse, our specialist nursing team provides 24 hour medical care and supervision, and dedicated support workers provide person-centred care.

Recreation and Activities
A wide range of activities are provided to help clients develop confidence and encourage participation and exploration of new interests. These can include therapeutic art sessions, discussion and music groups, as well as gardening clubs, quizzes and social events such as barbecues.

2 physiotherapists support a client to do a leg exercise whilst lying on a therapy bed
20211208 154426

Measurable Outcomes

We measure and record the progress of every client; comparing their capabilities on arrival to those on discharge. A selection of results are available here. If you would like to see other examples please contact us directly. Click here for examples of our outcomes.

Person Centred Care

We stress the importance of person centred care, as this offers:
• Evidence of improved outcomes
• Improved continuity of care
• Facilitates team working
• Facilitates communication with families and carers
• Improved access to appropriate services
• Value for money in service provision
• Cost savings with improved support to manage own condition

Find out more about our bespoke music-based therapy to motivate a client to re-engage with her rehabilitation therapies.

Facilities

The Care and Rehabilitation Centre just outside Leatherhead, is a spacious, well equipped building that has been designed to meet the needs of QEF’s clients.  Rooms are modern and bright with a comfortable, homely environment.  There are extensive therapy facilities with a large spacious gym and several adaptable therapy rooms. Clients each have their own en-suite bedroom with tracking hoists and some have additional kitchenettes. Each room is supported by innovative assistive technology and a nurse call system.

Find out more about QEF’s Care and Rehabilitation Centre

QEF’s Care and Rehabilitation Centre

Contact us or make a referral

If you would like to find out more about how QEF’s Care and Rehabilitation Centre can support your patient/client, please complete our Enquiry Form and we will contact you to discuss your specific requirements.
QEF Care and Rehabilitation Centre Woodlands Road Leatherhead Surrey KT22 0BN Tel: 01372 841 111 Email: neurorehab@qef.org.uk

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