Date: Saturday, 27 April 2013 Time: 12 noon – 5pm
Venue: QEF Mobility Services, 1 Metcalfe Avenue, Carshalton SM5 4NR
(vehicular access from Woodmansterne Road)
Entry: By donation to QEF Charity (Tel:0208 770 1151)
The day will include:
- Static exhibitions of driving and mobility products and services
- Coconut Shy, Tombola, Raffles, Treasure Hunt, Wheelchair Antics
- Aircraft support seating assessments / Young Driver Experiences
- Stalls selling lots of goodies and displays of arts & crafts/KIDDICARTS
- Fun and games for all ages / Refreshments available
…plus the Awards of the Loans of the Amazing Bugzi Powered Wheelchairs
There was a buzz of excitement at Mobility Services on 14th May as a film crew arrived at 9am to prepare for half a day’s filming. CineFlix are aiming to get a commission from Channel 4 to produce a series that will chart the progress of a learner driver from having an assessment, taking lessons, learning theory and eventually passing their test. They are due to present to the Channel 4 Commissioner over the next few weeks.
Each year QEF Mobility Services sends out 100 questionnaires to clients requesting feedback.
92% rated our overall performance as good or excellent
93% rated our assessors’ knowledge and professionalism as good or excellent
92% rated our appointment procedure as good or excellent
91% rated the report content and presentation as good or excellent
90% rated the initial contact with the centre as good or excellent
Here is a sample of comments included on the questionnaire:
An excellent service with a professional and compassionate delivery of the result
The service I received regarding my assessment was excellent. Everything was executed promptly and professionally and I was made to feel welcome and relaxed. My assessor – George – was very good at putting me at ease, reassuring and informative. This experience was much less stressful than I expected. Thank you to all.
A well managed facility with a welcoming atmosphere.
You were all wonderful on site and on the phone. Thanks so much. Please continue to assist us and God will bless you all.
I couldn’t have met with more positive or more professional help. Thank you.
Chris was really great at assessing me, talking me through each procedure, and listened carefully which was much appreciated.
Very good visit, I felt comfortable and at ease. I look forward to coming back and regaining my driving licence.
The whole experience was made very easy for me, for which I am grateful.
I must commend the staff at this centre for making the whole experience calm and comfortable whilst reassuring me throughout.
Every year QEF transforms the lives of over 3,350 disabled children and adults by providing practical support and help.
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